TNS: Strong Customer Service is key growth for Malaysia Telcos
Market research firm, TNS released the findings from ‘Cracking the Customer Code – Telco’ a study into the attitudes of mobile network customers in Malaysia, revealing that providing stronger customer...
View ArticleCelcom signs MoU with Volksbahn Technologies (VBT)
Celcom Axiata Berhad has entered into a Memorandum of Understanding (MoU) with Volksbahn Technologies Sdn. Bhd. (VBT) to “enable rich and seamless experience for customers during their daily commute on...
View ArticleDigi “Power Outage”, mobile service disrupted
Digi mobile service disruption due to TNB's power outage. Digi said the problem is resolved now and the service has resumed. The post Digi “Power Outage”, mobile service disrupted appeared first on...
View Article6 things for MCMC to be a better Regulator in the Telco Industry [Opinion]
Six things that would make Malaysian Communications and Multimedia Commission (MCMC) a better regulator in the Telco Industry. The post 6 things for MCMC to be a better Regulator in the Telco Industry...
View ArticleCFM resolves 99% complaints in 2016, including Poor Telco services
Communications and Multimedia Consumer Forum of Malaysia (CFM) recorded 7,556 valid complaints and 2,385 general enquiries received in the 2016. The post CFM resolves 99% complaints in 2016, including...
View ArticleMcalls launched with 5GB Internet at RM30/month
PAVOCOMMS launches Mcalls Y33 prepaid plan with 5GB Internet, 33 minutes voice calls and 33 SMS at RM30 a month. It rides on the Digi 4G LTE network. The post Mcalls launched with 5GB Internet at...
View ArticleMeasat to offer CONNECTme, satellite broadband service with 100% coverage
Measat to offer CONNECTme, a new satellite broadband service in Malaysia which promises 100% coverage, connecting any home in the country. The post Measat to offer CONNECTme, satellite broadband...
View ArticleCelcom Billing System Upgrade, Service Disruption Expected
Celcom Axiata will enhancing its billing system, on Sunday and Monday, resulting minimal service disruption for all customers. Postpaid customers won't be able to receive incoming calls and SMS. Other...
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